Have your say in the National Highways and Transport Survey
Local people are being asked for their views on Lancashire's highways and transport services – from the condition of roads and footpaths to the quality of cycling facilities.
Lancashire County Council is one of 111 Local Authorities to sign up to the National Highways and Transport Public Satisfaction survey, which will compare their residents' views with those of other members of the public across England and Scotland.
The survey is the largest collaboration between Local Authorities and will give the council valuable feedback as well as the opportunity to learn from other councils and develop their services.
The questionnaire has been sent to a random sample of 4800 people and there is also the opportunity for all Lancashire residents to take part online.
County Councillor Charlie Edwards, cabinet member for highways and transport at Lancashire County Council said:
"The results will enable us to find out what people in Lancashire think about these important services and assess how we are performing. It gives the public an opportunity to say which services they think the county council should prioritise, and improve.
"We want people to enjoy reliable, comfortable journeys throughout the county, so it is important that our roads and footpaths are safe to use. Active travel is also a priority for us in providing good infrastructure to encourage more people to walk and cycle.
"This year, we have made marked improvements to reduce the impact of our work on the environment and are set to achieve a 15% carbon saving in our carriageway capital programme.
“But we are keen to deliver an even better service and so we are urging as many people as possible to take part in the survey."
The survey is available at Public Satisfaction Survey - Highways Maintenance - Lancashire (nhtnetwork.co.uk)
To help increase understanding of the work of the highways team, the council have produced a new video which provides a brief snapshot of maintenance treatments used on different kinds of road defects. Highways Operations Engineer Mark Henderson explains what treatments may be used to prolong the life of a road and why. The video is available at https://youtu.be/aLb6bRU64zw
Notes to editors
- The National Highways and Transport (NHT) Network is a unique collaboration between Local Authorities across England and parts of Scotland with a common agenda – service improvement.
- The Network provides an environment in which members can measure their own performance, compare with their peers and identify areas for improvement.
- The NHT Network and the Public Satisfaction Survey are managed by performance management specialists, measure2improve, the NHT Network administrators
- The survey is being carried out on behalf of the participating Local Authorities by market research specialist, Ipsos MORI.
- Participation in the survey is voluntary. It is believed to be the first survey of its kind to bring together so many separate highway authorities from all over England and parts of Scotland to carry out their surveys in a comparable format
- More information available via www.nhtnetwork.co.uk