Students anxiously waiting for exam results urged to seek support from Talkzone

Help is at hand for any students who are feeling anxious about exam results this summer.

Students are gearing up to get their A level and Level 3 VTQ results on Thursday, August 17.

The following Thursday (August 24) will be the turn of GCSE pupils and those who have taken Level 2 VTQ's.

Any students in Lancashire who may be feeling anxious about this can access Lancashire County Council's specialist support service, Talkzone, a vital advice service offering help and support to young people.

It has trained advisers on hand who can speak in confidence, chat through exam results and discuss any other concerns.

As well as being on offer to students, Talkzone is also available to all young people between the ages of 12 to 19 years and up to 25-years-old for those with a disability. The service can be accessed by telephone, email, text and web talk.

It is available from 2pm to 10pm every day - even including weekends and Bank Holidays.

Nighat Parveen, Senior Manager East at the council's Children and Family Wellbeing Service, who manages the Talkzone service, said: "Talkzone is available 365 days a year to offer information and support to any young person regarding any concerns they may have.

“My colleagues and I are on-hand to offer advice and support. We can help students to identify options and support for those who may not have a university place sorted out, or for those whose results have been better or worse than expected.

"Whether the issue is large or small, Talkzone is available to help, so please don't be afraid to call, text or contact us online."

Since Talkzone was set up 30 years ago, its advisers have responded to thousands of enquiries from young people on a huge range of issues.

County Councillor Jayne Rear, cabinet member for education and skills at Lancashire County Council, said: “Through Talkzone, young people can speak with trained advisers in confidence and chat through anything concerning them, as well as their exam results.

"Staff are able to talk about anything from feeling low, relationships, finding work or training, to leaving home."

In addition to contacting Talkzone, young people whose results aren't what they expected are urged to contact the university,college or further education provider that they had planned to attend and discuss the options and courses that are still available to them..

Young people can call Talkzone on 0800 511 111, text on 07786 511 111 or email

Alternatively, get in touch through its access webtalk services or via Facebook.